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General travel conditions
Manage your booking
Here you have the following options:
Cancel your entire booking
Change dates and / or time of your booking
Cancellation and modification conditions
For changing tickets, there is a 5 euros fixed fee if the change is made within 48 hours of bus departure. Otherwise, for any other change made less than 48 hours before departure, the ticket will be canceled with the withholding of the entire amount.
In case of cancellation, there is a withholding of the 30% of the amount if the request is made within 48 hours of bus departure. A withholding of 100% will be done if the request is made less than 48 hours before departure.
Tickets are not refundable if partially used.
Tickets refunds, excluding the withholding, must be demanded to the company in charge of the transport service, at the following address: Autostradale srl, Via Gramsci n° 2, Pero (MI).
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